Kriya Online's Terms and Conditions

1. General Terms & Conditions

Kriya Online (hereinafter referred to as the "Platform" or "we") provides a safe and trusted gaming environment for online gaming users in Bangladesh. These Terms and Conditions ("Terms") constitute a legally binding agreement between Kriya Online and the user ("you" or "Member").

These Terms and Conditions apply to kriyaonline.procovering all services, games, promotions, bonuses, payment operations, and customer support available on our site. By browsing our site, creating an account, or participating in any game, you are agreeing to these Terms and Conditions.

Kriya Online reserves the right to modify these Terms at any time. Your continued use of the platform following any changes will be deemed as automatic acceptance of the updated Terms.

2. Eligibility & Registration

The following conditions must be met in order to register an account and participate in games on Kriya Online:

• You must be at least 18 years must be.
• You must be accessing our platform from a country or region where online gaming is legally permitted.
• All information provided during registration — name, date of birth, address, phone number, and email — must be accurate and truthful.
• Each individual may only operate one account.
• Individuals with mental or physical disabilities who are unable to make independent decisions may not use this platform.

If any information is found to be false or incomplete, Kriya Online reserves the right to suspend or terminate the account, and the balance may be forfeited.

3. Account Management

You are solely responsible for the security of your Kriya Online account. Please follow the guidelines below to keep your account safe:

• Keep your password strong and never share it with anyone.
• Always log out after using a shared or public device.
• If you notice any suspicious activity on your account, please contact our support team immediately.
• Allowing another person to use your account is strictly prohibited.

Kriya Online will never ask for your password or OTP via email or chat. If anyone requests such information, treat it as fraudulent.

4. Deposits & Payments

Kriya Online supports a variety of secure payment methods. The following conditions apply to deposits:

• Deposits must be made only from a payment method registered in your own name.
• Minimum deposit amounts may vary depending on the payment method selected.
• Depositing through a third party or using credit card debt is strictly prohibited.
• Using the platform for money laundering or any illegal activity is strictly prohibited and punishable by law.
• All deposit transactions are processed through encrypted and secure channels.

5. Withdrawal Policy

The following rules apply when withdrawing winnings from Kriya Online:

• Prior to withdrawal KYC (Know Your Customer) Identity verification is required — a copy of your National ID or passport must be submitted.
• Withdrawals are typically processed within 1–3 business days.
• Winnings derived from bonuses cannot be withdrawn until the wagering requirements are met.
• The withdrawal method must generally match the deposit method used.
• Minimum withdrawal limits and maximum daily/weekly limits apply.

Kriya Online reserves the right to delay or reject withdrawal requests if the verification process has not been completed.

6. Bonuses & Offers

The various bonuses and promotional offers available on Kriya Online are subject to specific terms and conditions:

• Each bonus offer has its own Wagering Requirement which must be met before any withdrawal can be made (wagering requirement).
• The same bonus cannot be claimed more than once by the same person, device, or IP address.
• Withdrawing while a bonus is active and before wagering requirements are fulfilled may result in forfeiture of the bonus and any associated winnings.
• Kriya Online reserves the right to modify, suspend, or cancel any bonus offer at any time.
• Bonuses will be automatically removed once their validity period expires.

7. Game & Betting Rules

All games on Kriya Online — including casino, Live Casino, bingo, fish games, Sports Betting, and more — are conducted fairly and transparently. Here is what you need to know about our games:

• All games are powered by certified Random Number Generators (RNG).
• Each game has its own RTP (Return to Player) rate and rules.
• If a round is incomplete due to a technical error, Kriya Online reserves the right to void that round and refund the wager.
• In the event of any dispute regarding a game outcome, the game log shall be considered final.
• Maximum bet limits may vary by game and event.

8. Prohibited Activities

Any activity directed against Kriya Online or that may harm other users is strictly prohibited. This includes:

• Creating or operating multiple accounts.
• Use of bots, scripts, or automation software.
• Attempting to abuse bonuses or exploit the system.
• Harassing, threatening, or defrauding other members.
• Attempting to breach platform security or engage in hacking.
• Money laundering or any form of illegal financial activity.
• Operating an account under a false identity.

Any such activity detected will result in the immediate closure of the account, forfeiture of the balance, and legal action where necessary.

9. Privacy & Data Protection

Kriya Online places the highest priority on protecting your personal information. We use your data solely for the purposes of providing our services, verifying your identity, and fulfilling legal obligations.

• We do not sell your information to third parties.
• Information is shared only when required by law or upon request from a regulatory authority.
• All data is secured through SSL encryption.

For more details, visit our Privacy Policy Read.

10. Responsible Gaming

Kriya Online believes gaming should be a form of entertainment, not a solution to financial problems. We offer the following features to support our users:

• Deposit Limits: Set daily / weekly / monthly limits.
• Loss Limit: Automatic break triggered when losses exceed a set limit.
• Self-Exclusion: Temporarily or permanently deactivate your account.
• Reality Check: Session alert after a specified period of play.

For more information, visit our Responsible Gaming View page.

11. Account Closure & Suspension

Kriya Online reserves the right to suspend or close any account without prior notice under the following circumstances:

• Violation of any part of these Terms and Conditions.
• Fraudulent or suspicious activity.
• Failure to complete KYC verification or providing false information.
• Extended periods of inactivity (more than 12 months).
• A personal request to deactivate your own account.

You may request to close your account at any time. Any verified balance will be returned in accordance with the applicable rules.

12. Changes to Terms & Conditions

Kriya Online may update these Terms and Conditions at any time. In the event of changes:

• A notice will be posted on the site and the "Last Updated" date will be revised accordingly.
• For significant changes, you may be notified via your registered email address.
• Continued use of the site after any changes constitutes acceptance of the updated terms.

If you have any questions or need clarification regarding these Terms, please contact our support team. We are always here to help.